Endodontists - Garland, TX

"First time to this office, but well versed in receiving endodontic treatment with out of network dentist. This experience disappointing because Dr Finley and assistant were not ready with equipment at the 10 am appt. He said all went well but for 4 days after the jaw ached worse than before the root canal. When we called about the pain we were told tthat it would "calm down" in a few days and to take "Advil +Tylenol continously." Billing was also an issue: they precollected $160 more than we owed on the dental plan. When we called a week after Aetna paid them, we were told "we dont have an Aetna payment". We checked with Aetna processing and got the EFT tracer info for their payment (which was 8 days before directly into Dr F checking acoount) and still told "we dont have it." Staff says they have to do their own checking. Very disasppointed and still waiting for our refund of overpayment."