Surgeon - Madera, CA

"So this appt was for my husband which i have a hard enough time getting to come to appt as is. We got to the appt 30 minutes early filled out new patient paperwork which took about 15 minutes which means we were still early. Its is now 2.5 hours and we still haven't seen the doctor. My husband is aggravated about the wait and I am annoyed. I find it ironic that at all of these doctors and dentist office they make you sign paperwork telling us they will charge if we don't cancel our appt 24 hours in advanced but if you are 10 - 15 minutes late they cancel you and you have to reschedule. I'm just saying maybe i should start having doctors sign paperwork for the patient that states we get free services if we are not seen by the doctor in a reasonable amount of time. "

"Dr. Bachir works at Prestige Urgent Care in Fresno. I took my son in for a broken bone and x-Rays last week, and he was so incredibly rude. He was talking so fast and when I started asking questions to make sure I was understanding his instructions correctly, he interrupted me EVERY time and said “I’m talking, let me finish before you speak.” That was the first red flag. Bachir prescribed him crutches at that appointment and my son’s school said he needed a note permitting him to use the crutches. When I called back to ask for one the staff said he has to come back for a follow-up appointment to get the note. So reluctantly I took him back today and WOW, I couldn’t believe the level of rudeness and disrespect Bachir showed. He was asking my son questions and when my son had a hard time answering a particular question I interjected to help answer his question. Bachir sharply turns to me and says “I’m not talking to you, I’m talking to him!” (referring to my son). I was shocked. When I got a chance to eventually make a comment I let Bachir know that I’d also taken him to a pediatric orthopedic specialist for a second opinion. This angered Bachir and he told me he was insulted I’d go somewhere else and asked “Why are you even here then?” I said “because I need a note permitting his crutches at school from you and I can’t get back into the orthopedic clinic for another two weeks.” Then, when he signed the note for school, the staff said they wouldn’t give it to me unless I scheduled another follow-up next week. I said “Wait a minute, I paid for this appointment today so I could get that note today for the rest of the week!” Finally they gave me the note after making me schedule another appointment next week, which I’m canceling! This clinic is full of rude, arrogant staff and physicians who run more of a money hustle than a doctor’s office, and Bachir has THE WORST bedside manner. I’ve never in my life experienced anything else like it. Steer clear of this place! "