General Practitioner - Hemet, CA

"I see some 5 star reviews. They must have paid for them. I've been with Mathias for three years. I don't like to change, but I can't take them anymore. The doctors are okay. The staff is incompetent,and at times, rude. I'm a very patient man, but I've been hung up on multiple times, and even chewed out. I've lost months of pay from my private long term disability insurance because of the staff's inability to follow through on the required paperwork, which I pay extra to have done. When I needed portable oxygen due to a fungal lung infection, I chased them for two months and never got it. When CVS contacts them to renew prescriptions, they don't reply, so I'm constantly having to bug the staff to get my medications. The office has no online presence. No email address. They don't take debit or credit cards. Before I can even schedule an appointment I have to physically go into the office and pay in advance, cash or check only. When I questioned why, Angelina came out and loudly chewed me out, stating that it's because i don't pay my bills. I asked her to show me where I hadn't paid. She refused. She told me that's the way it is and to live with it. I was told by my podiatrist to get away from Mathias because they carry more patients than they can possibly handle for the insurance money. That would explain a lot. These people should be investigated and shut down. I'm currently in the process of moving to a new care provider. I've never sued anyone in my life, but I'm currently consulting with an attorney about suing them for mental distress. Please read their Yelp reviews. There are many more reviews like mine. "

"The office personnel at this office need to be fired or add more help. Try to schedule an appointment and you will call for hours and get the voicemail. They are slow and not the nicest people either. The PA and doctor are great if you can deal with their incompetence from their office staff "