Social Workers - Chandler, AZ

"Dr. Heath-Martinez was assigned to my partner and me by the VA. We worked with her for approx. 4 mos but she rarely spoke during our sessions. She was pleasant and encouraged us to "hang in there," but we wanted guidance and help with our relationship and got none. She never answered her phone and only answered e-mail. When she had to cancel, the link to the virtual meeting would be canceled but the burden was left on me to call and find out what happened to our appt. At the end of a particularly rough session, she said we'd schedule soon for another appointment. After 4 weeks and only after another VA provider messaged her to call me to schedule, she again only sent an e-mail to me stating that she talked to her supervisor and based on the way the previous session went, my partner and I needed individual help and that she wasn't going to work with us anymore but would refer us to another therapist. I tried to call her and follow up with her but she didn't answer the phone, again. I got patient advocate to help me because hopefully the Doctor will communicate with them as she obviously doesn't respect the patient's desire to communicate with her directly. She never followed up with a call much less an appointment. She wasted tax money, our time and has left me with a feeling of mistrust of therapists."