Dr. Shiting Liao, DMD

I would not recommend this dental office based on my experience.

I initially went in for a routine cleaning, but I was told they would not do a regular cleaning and that I needed a deep cleaning instead. I was charged $265 for the treatment.

Three months later, I returned for another routine cleaning, and this time I was told that I needed periodontal (perio) cleaning and would be charged again. It feels like every time I visit, I am told that I need a different and more expensive treatment.

I also found the staff to be very rude and unprofessional. Overall, I was disappointed with my experience and would not recommend this office.

The office is clean and well lighted without being overly clinical; the staff is warm and friendly; Dr. Liao and her assistant were top notch.  I had to schedule an appointment on an emergency basis and was able to complete all steps easily through their website and online patient portal.  Dr. Liao explained all procedures, the office staff went over fees for all services (including a breakdown of my insurance coverage), and my treatment was very comfortable.  Dr. Liao is friendly, easy to talk to, knowledgeable, and explains her findings and treatment course in an easy-to-understand way.  I am very happy with choosing Dr. Liao at Frisco Crossing Dental Group.