Dr. Erica L. Liesmaki, MD

To  Whom It May Concern:
On December 5, 2022, my mother went into hospice care, and as I sat at her bedside until she passed on December 12, 2022, I developed back pain that began to manifest as sciatica.
On January 10, 2023, when it became so severe that I could not put my foot on the ground without severe shooting pain and could not stand, I reached out to my primary care, Erica Liesmaki. I asked for her PA, Rebecca, who has been wonderful to work with since I selected them in June of 2019. She also knew of my mother’s passing when she called me about the February 16th  appointment.
Since I had an annual appointment set for February 16, 2023, which was the earliest I could get the appointment when I called on December 8, 2022, I was sure that help from my primary care would be available by phone.
I called at 11:30 AM on January 10th and spoke to  nurse Krista Mckee. She said that the doctor would call something into my pharmacy, which she confirmed, and to give them a couple of hours.
I called Walgreens at 1:29  and 2:07 PM and they said they had not received a prescription from the doctor’s office. 
I called the Liesmaki office back to follow up and request that they phone it into Walgreens again because I assumed Walgreens was at fault. I was put on hold and then told that no one had done anything about it as I had to come for an appointment. I again explained what had happened, that I could not walk, therefore I could not drive and that I had an appointment on the books for February. I kept getting transferred around and nothing was done. I called back and they were very rude and said they would not help me, as if I was not one of her patients. As if they knew nothing about the passing of my mother. I am a perfectly healthy patient that had just been through major trauma and needed assistance with sciatic pain. Krista Mckee had given me the Dispatch Health spiel, so I reverted to calling that number as I was in excruciating pain. When I called Dispatch Health it went to a nonworking number in NJ. She gave me a number in NJ. I called Liesmaki’s office back begging for help and they just became ruder and ruder and refused to help me. They wouldn’t make any money off phoning in a prescription.
I looked up my insurance provider online at 5:00 PM. They gave me a video doctor to call. I called and within 15 minutes the doctor agreed with what I had diagnosed. Even though he had never met me, unlike Liesmaki, he phoned in a Prednisone prescription for 18 tablets. 
It is now the next day and I called back Liesmaki’s office to find out why they had not helped me. They proceed to be very rude AGAIN and reaffirm that they would make no  money. Kind of interesting how a video doctor helped me immediately and now into day 2 of taking the Prednisone I have almost no pain and can walk.
So, as I felt in 2019, there is no reason to have a primary care doctor because they do not care about patients as PROVEN BY ERICA LIESMAKI!
When I called today, she finally called me back with a voice mail and told me she would not help me if I couldn’t make another appointment despite not being able to walk or drive. She had no idea that I had received help online from a doctor that never met me and took care of me without any qualms.
I called back today to have them send me all of my files, as I will never step foot in that office again. I will also do my best on a daily basis to let people know what kind of doctors you are.