Optometrists - Castroville, TX

"I had a sudden eye infection a couple of days before international travel and called them to make a same day appointment. They got me in within an hour and half after the call. The front desk and the staff were very courteous and helpful. The Doctor's assistant (I think her name was Stephanie) was very nice and patiently collected all my medical history (since it was my first visit). The Doctor herself was very knowledgeable and thorough and answered all the questions I had. I will go here for my annual eye exams from now on and have recommended them highly to my family. Keep up the great job!"

"My visit with Dr. Powell showed me two things: she is exceptionally rude and lacks empathy. I have been going to the UIW Eye Care facility for years and I have never been met with someone who treated me like I wasn't worth their time. Normally I'm met with bright-eyed and cheery students eager to learn and practice medicine, and honestly this visit was just that.....until Jeannette walked in. She proceeded to dispute everything I said I was feeling in my eyes, as well as tell the student Doctor that she was wrong in her diagnosis, in front of me, and dismissed my visit as a case of allergies. How can a Doctor tell me that severe and sudden vision loss is a case of allergies? I have since gone to a different clinic entirely where they've confirmed the student Doctor's diagnosis from UIW. Perhaps Jeannette was having a bad day, but never in my life have I felt so mistreated by a Doctor."