General Dentists - East Ridge, TN

"If I could leave a negative star I would. This office is out of control. Carla (one of the dental hygienists) released my HIPAA and PHI to another patient without my consent. Due to Dr. Owens lack of interest in correcting his staff's bad behavior, I chose to leave and find a new dentist. My father has been seeing Dr Owens for several years. My father has to see him more often than every 6 months due to teeth issues. Dr Owens has put several crowns on my Dad's teeth. Due to lack of professionalism from Jeannie (bookkeeper) my parents changed dentists. The new dentist discovered my Dad had cavities in every tooth. Dr. Owens put crowns over teeth w/cavities. Untreated cavities can cause infections, heart issues and a whole host of other issues. He has to have all of his teeth pulled and have full dentures. Dr Owens refuses to speak to patients if issues or concerns arise. He needs to retire. He doesn't care about his patients. He is only concerned about money. He doesn't care that his staff violates HIPAA, gossips about his patients or can't provide basic customer service. It's time for Dr. Owens to retire."