Audiologists - Jefferson Valley, NY

"I am a first time hearing aid wearer. I found Dr Bauman online after seeing another doctor who said my hearing was bad, come back in six months (reason(s) unknown). I got hearing aids from this doctor. Several times during march 2019 and march 2020 I have seen dr bauman, and it has been extremely frustrating because I literally had been losing these hearing aids as they fall off my ears, besides not hearing as well as expected with these aids. He was worrying about getting his $7500 from my insurance. It is imperative I do not lose these aids because my insurance will only provide one pair in a 3 year period of time. I sought an opinion from another provider in November 2020. The audiologist said the hearing aids were top of the line but asked where are the tips. She showed me these round soft tips that he never provided. For only $25 I got two pairs of tips expected to last 6 months for each pair. Not only are the hearing aids fitting me correctly, I am hearing substantially better than I ever did. I wish I had done this sooner."

"DO NOT GO to CT-ENT for hearing aids. I had a truly awful experience here when I met with Dr. Shephard who diagnosed me with moderate hearing loss. She recommended hearing aids and told me that my insurance company would pay 100% of the cost. When all was said and done, there turned out to be a $4500 gap between the price United Health Care was willing to pay for the hearing aids and what CT-ENT wanted to collect from me. I went back and forth with CT-ENT for months working with an advocate from UHC who insisted that I had paid all I was obligated to pay based on the contract CT-ENT had signed with United Health Care, but to no avail. At this point, faced with CT-ENT turning my bill over to a collection agency or me paying them the money I do not owe them, I am forced to pay the ridiculous amount of $$$ but with the caveat that I am telling the world about their dishonest practices. At no time was I informed there would be a difference between what insurance would pay and what I would owe them. At no time was I offered a less expensive pair of hearing aids. My best hope now is that I can prevent others from making the same mistake. Please please please do not use CT-ENT if you think you might need hearing aids."