General Dentists - Burnt Hills, NY

"Lack of compassion and availability. Office was closed for a holiday and their backup that they had provided was also closed. They had no idea they were the emergency coverage"

"Do not take your child here. I wish there was an option for zero stars! I have never felt sick to my stomach after taking my children to a doctor/dentist but I did after this visit! My daughter needed an abscessed tooth removed and we needed a pediatric dentist to do so. With little choices we went here. After we waited we got called back and walked to the room. As we started into the room the dentist yelled at the nurse telling her that he needed an x-ray and embarrassed her. Who does that to their employees?! This was my first sign. We go back to the lobby and she comes back to get us. She wanted to take my 6 year old daughter back for an x-ray alone which she did not want to do because she is hesitant at the dentist. After I finally convinced the woman to let me go back, my daughter was too scared of this place to get an x-ray. The dentist came in and examined her for two minutes and said she needed to be sedated. He also commented in front of her "I don't know why she won't get an x-ray". She's 6 and scared! And you're a pediatric dentist! I left the room with a sick feeling in my stomach. The receptionist was very kind and helpful. She was the only reason I scheduled an appointment. I called the surgery center to find out the cost, $500 to $700 for one tooth! I immediately called for a second opinion to a dentist out of my network to see if I could self pay. Got me in the next day. She went there let them take an x-ray, went back a week and a half later and got the tooth out with laughing gas and it cost me a total of $140!!!! I cancelled my appointment with Dr. Ledonne and will NEVER go back! Do not go here! "