Colon and Rectal Surgeons who are Physicians - Hackettstown, NJ

"When I arrived for the required 'pre meeting' for a colonoscopy (note-the pre meeting is not fully covered under 'well care' and absolutely nothing medical was discussed in the pre-meeting, and the doctor I finally went to did NOT require this pre-meeting and was 100% covered by Aetna). I waited for almost an hour, to sit with the doctor for less than 2 minutes. He asked me if I needed a colonoscopy, I said yes, and he said-see my scheduler next door. That was it. I stood in the hallway and waited for the scheduler for almost another 15 minutes-probably more. I told the scheduler that I had a date in mind as I have to schedule my time off work well in advance, he asked me what the date was, I told him. He then told me they only performed the procedure in Livingston. I insisted I was told otherwise on the phone and he said he would make accommodations to get me in to Morristown on the date I requested and he would confirm to me via e-mail within a few days because he had to do some checking of schedules or something like that. To make a very long story short, he never did. Over the course of the next month, I attempted to reach him 3 times with no luck, he did call me back one time and said he still had not confirmed the date, but promised he would and would call me in a few days-and again, he never did. I never received confirmation of the date and not wanting to take time off work, show up at the facility without the date, or time, being confirmed-I called and told the receptionist I was going elsewhere and requested a refund of the deductible portion of the bill that I paid to them-and never received it. It was only after my calling the receptionist that the doctor phoned me, at which time I felt there was no point in our speaking, I had no faith in their practice at all. A disaster. Go elsewhere. "

"After two years of visiting his office, I honestly believe his management of my appointments, the information provided, and the way he examined me could have been better. I always felt rushed during appointments, as if he had other things to do. Prior to my surgery, I never received an explanation about the procedure. What caught my attention, amidst the issues I faced during my post-op experience, was his lack of attention to my medical history and the problems related to my primary concern. My previous problems were related to an abscess and a fistula, both located in the same spot where one of the incisions was made, and curiously, both reappeared after the surgery. I will never forget his response when I informed him that one of the stitches became infected and swollen after the surgery: 'Stitches? What stitches? If I didn't do stitches.' This seemed odd considering I visited his office just four days after the surgery and one of the sutures was visibly protruding from my body. I'm not a doctor, far from it, and I'm not writing this solely based on the outcome of my surgery; it's about the entire experience in retrospect."