Family Medicine practitioners - Jacksonville, FL

"I received a voice mail with new location. I entered address on GPS . Unfortunately, I entered a wrong digit. GPS could not find location so I had to stop and listen to vm again and entered correct address. I arrived 12 minutes late and was told that doctor Young could not see me and I had to pay $50.00 as a penalty for arriving late and having to reschedule. I explained the situation and Receptionist talked to me like I was a 3 year old. Very rude. Very condescending. I played the vm with new location and also showed my gps with address to show I was not lying . I would have been ok with ....Ms, Serrano I'm not sure why you would've received that vm when we have been here for 3 years. I understand that you are late because you were lost. No such thing. Instead, was told; we have been here for over 3 years, (with a shrug) the vm clearly said 2101 Not 2201. It was very unprofessional. "