Family Medicine practitioners - Jacksonville, FL

"I have been going to Dr. Thomas for many years, and I would not go to any other GP. He and his staff are wonderful to deal with. Dr. Thomas is very knowledgeable, is able to explain everything, and always answers any questions that I may have. He takes his time to make sure that everything has been addressed, all questions have been answered, and that the patient understands everything."

"I have been a patient of Dr. Gorospe for over 10+ years and have never had a negative experience with a visit. He is very attentive and has a great bedside manner that allows you to open up and feel comfortable sharing your medical health concerns/issues/questions with him. This is RARE!! (in my opinion). All of this whilst taking as much time as he needs to with you during your visit and we all know what it's like to feel rushed by a Dr. during a visit. He makes you feel valued as a patient and that no question is silly or a waste of his time. He is very detail orientated and meticulous with his records and I love that b/c we all forget things! I wish all of my physicians were like this! "

"I've been to Dr. Krishna 3 times now and while I like her very much the staff in her office is awful. None of them are what I would call friendly, her nurse or PA has zero bedside manner and they are absolutely awful at follow-up. I needed a follow-up mammo and it took multiple calls from me and requests from the hospital to get an order sent. I left at least 2 messages for the diagnostic scheduling department and never got a call back. When I finally spoke to someone in the front office they informed me that the voicemail for that department doesn't work. If you know that, why have it set- up? Now I need a biopsy ordered and that process is not going any more smoothly. The results were send to the office on 4/26 but they have yet to send an order to the hospital. I realize they are busy and possibly short-staffed but that does not excuse this. I will be finding a new primary care practice as soon as possible."

"This office is one of the worst I hv seen in a very long time. Constantly over booked and never follows up when you call the office multiple times. That’s the short and sweet version. "

"I received a voice mail with new location. I entered address on GPS . Unfortunately, I entered a wrong digit. GPS could not find location so I had to stop and listen to vm again and entered correct address. I arrived 12 minutes late and was told that doctor Young could not see me and I had to pay $50.00 as a penalty for arriving late and having to reschedule. I explained the situation and Receptionist talked to me like I was a 3 year old. Very rude. Very condescending. I played the vm with new location and also showed my gps with address to show I was not lying . I would have been ok with ....Ms, Serrano I'm not sure why you would've received that vm when we have been here for 3 years. I understand that you are late because you were lost. No such thing. Instead, was told; we have been here for over 3 years, (with a shrug) the vm clearly said 2101 Not 2201. It was very unprofessional. "