General Dentists - Fleming Island, FL

"We were referred to the office for a dental exam for implants. This is a contracted dental provider with Aetna. This office has found a way around collecting their lower contracted dental PPO fees. Guess what, they file using an out of network medical code so they can collect $170.00 instead $41.00. Nice little scam, get you in for a dental problem as a contracted in network PPO provider and then send in a Medical code (OUT of network). I wonder if the dentist knows what the office staff is doing."

"I am thoroughly impressed by the care given by all of the staff at Dr. Kailes office. Everyone is attentive and kind. I didn't feel that my kids (6 &15) were rushed through services, but rather were seen with acute care and then we were given great details on the status of their teeth. I think the cheerful personalities of the staff also put my youngest at ease about the potential for anxiety at the dentist. I wish Delta Dental would work out the insurance issue though. "

"I've been attending Dr. Crovatto's office for about 3 years now. I don't plan on leaving.. His office emphasizes quality care; from the beautiful, well-decorated and clean waiting room to the state of the art equipment and cleanliness in the office. I am impressed. "

"Everyone is always very friendly! Besides Dr. Sherman, Alef is my favorite. "

"Well, I knew things wouldn't be perfect when the staff called me to tell me I was late for an 8:50 appointment - which had been scheduled with me over the phone for 9:30. They said they did also have room at 9:30 (ah, good - the actual appointed time) so I arrived - and the front desk person had no mask on. At a dental office! There is currently A LOT of COVID-19 in Jacksonville. I asked her to mask up, and the second woman there (dental assistant, I think?) - who was masked, also at the front desk - said "Well, she's just helping me". (??? Like that makes a difference?) Yikes, no clue about infection control procedures. When I insisted, she put a mask on (not happy about it). A few minutes later, she took me back for Xrays, & as soon as she walked away from me, pulled the mask down. I complained again, and then Dr. Henry came out - and rather than admonishing his staff about a basic infection control practice, gestured towards me & said "I don't need this on a Monday morning" (BTW it's Tuesday, doc). Good enough, I said "Bye!" & left. Skip this place - clueless and dirty practices."

"Both my children have been going here for over eight years and they love it. The staff treats them like their own children. Dr. Nemetz is the sweetest. Her staff if professional and courteous. They have made the dreaded dentist appointments easy and stress free."