Dermatologists - Washington, DC

"Gave me 5 min of his time and was not thorough. Did not feel like I valued as a patient and was extremely disappointed in the service provided. Will not be returning."

"I went to visit Dr. Yolanda Holmes to get a skin review, specifically 1 mole and 2 small skin lesions. Dr. Holmes recommended to remove those 2 small skin lesions with a quick and simple procedure. I came back for the procedure and a medical student from Thailand put the local anesthesia (I still need to confirm if he was authorized to practice in the US on patients, so beware if something similar happen to you), then Dr. Holmes did the procedure and the result of it was terrible. The stitches work was awful. When one of her doctors took out the stitches, when I asked why the result is so ugly, she said that I need to wait a month to see good results. After a month and 2 weeks, now the 2 small skin lesions have become 2 AWFUL MEDIUM sized skin lesions, the opposite of what was intended, unbelievable, I still cannot understand how a doctor can make things worst than what you had before, specially if it was a "simple and quick procedure". Every person that saw my arm questioned me where did I go to do that procedure, they were horrified. They joke that I did not went to a doctor, that instead I probably went to a shoe repairing place to get those stitches. I would never visit again Dr. Holmes and I would not recommend to anyone go there. "

"Doctor's office lobby is all white leather seats, huge vases, and turquoise inset lighting. Parking downstairs requires valet (!) even if you don't want that. Feels like a MedSpa, not a doctor's office. Since I didn't come for that pricey stuff, it might explain the dismissive bedside manner by the PA, who saw me when I thought I'd made an appointment for Dr. Gerson. PA handed me a sample med without ever saying it's actual name, explaining how it worked, or what caused my condition. I will go elsewhere next time for my humble dermatological needs.\r "

"From rude staff that don’t return phone calls to leaving patients waiting for excessive amount of time. Total disregard of patient respect as to the visits are rushed."

"AVOID CYNTHIA WALLACE AT ALL COSTS. I can't emphasize this enough: FIND ANOTHER PROVIDER. She provides terrible care and customer service. Do not give her your money. Learn from my mistakes!! I contacted the state medical board. \r \r July: \r I was given a diagnosis and prescribed a cream as treatment. My insurance didn't cover the cream so I when I received the denial letter with criteria, I called the physicians office asking them to call it in again it fitting the criteria the insurance was asking for (which they agreed I met). They said they would call it in. \r \r Upon leaving my appt I was scheduled for a 745am appt on a Friday in August. \r \r Multiple calls later, STILL DON'T HAVE THE CREAM. \r \r August: \r \r I arrive to my 745am appt and was told I'M NOT ON THE CALENDAR. I had to wait 30 minutes for them to fit me in. \r \r Multiple calls later, STILL DON'T HAVE THE CREAM. \r \r September: \r \r Multiple calls later, STILL DON'T HAVE THE CREAM. \r \r October: \r Multiple calls later, STILL DON'T HAVE THE CREAM. \r \r I got a confirmation call on Wednesday for an 730am appt on Friday. Upon arriving Friday morning at 730am the doors were locked and when I called the office, the voicemail said phones were not being answered until 830am. I waited until 8am when someone showed up and apologized that the door was locked. I said I had been knocking and calling. I talked to my provider Cynthia Wallace who had been inside and tried to tell me the door was unlocked and I could've called?!? The door was locked and the phones weren't being answered!!!! She gave me no apology and was completely heartless. I was speechless. I chose to not stay for my appointment and walked out saying I'll never return again after all the issues between my treatment and the customer service. Cynthia Wallace does not demonstrate any care for her patients. \r \r It's been three months, multiple medical bills, two appointments for which I showed up and I either wasn't on their schedule or the door was locked for 30 min and I was given no apology, and still no treatment that I came in for in the first place. I felt disrespected throughout my visits and phone calls and regret ever giving this practice a dime."

"Great office! Doc really knows his stuff!"