General Practitioners - Woodland Hills, CA

"I chose this doctor from the Aetna app due to it showing he was in network for me. Instead of seeing the doctor I was shown to a nurse practitioner, who was very thorough and thoughtful, and generally gave me good care. However, months later I started being hounded for hundreds of dollars in bills, being told that my care wasn't covered. Then I was told it was a billing issue with Aetna and it should be covered but hat they had to "work things out". For months I called the office, only to be told "we're working on it". Then, months of radio silence later I received an angry bill demanding immediate payment for my extremely overdue bill. The office could not explain this other than to say "there's someone new here" and "we'll call you back about it in two weeks". The final straw is that they will not refill a fairly benign prescription that I have been on for years, without another office visit that they can't tell me will be covered or not. I believe there are good medical professionals here trying to keep people healthy. But the business practices here are TERRIBLE, and the customer service is non-existent. 0/10 do not recommend unless you like being gaslit and ignored. "