Pain Medicine Specialist who are Physicians - Fairfield, CA

"I have been seeing Dr. Lucas Campos for over a year for my chronic thoracic spine pain. During this time he has blatantly lied to me about my treatment options. I have been on the same medication, dosage, and strength for a year. When asked to titrate my medication due to extended tolerance he started lying as to why he could not change my medication. First there was a new FDA regulation stating unless I had a new or worsening condition, when asked for the regulation/documentation he said it wasn't so much a regulation but a magazine article that he couldn't recall which. Then it was a freeze on all his prescription abilities, then all his medication changes had to be approved by the IPM board and if he could he would change my medication, but they wouldn't let him. His negligence caused to have to disenroll from a Doctorate of Pharmacy program due to uncontrolled/unmanaged pain. The stress caused hospitalization for GI bleeding requiring multiple blood transfusions and ulcer cauterization. Grinding my teeth so severely leaving halos through the enamel and stress fractures. I have been waiting on a procedure for over a year to find out that he wasn't putting in requests for authorization till months after he said he had. He told me the procedure had been approved by insurance but he had forgotten to include authorization for the test needed to do procedure. After contacting insurance to find out it was denied due to being an unproven treatment for thoracic spine pain, and he still had not put in for the test two months after he told me he had. After confronting him about his deception all he could say was sorry and offered less potent medications that I had already been on that we had already talked about and medications for nerve pain which I don't have. He doesn't pay attention to my medical history, care about how his negligence affects me physically, mentally, or my livelihood, never asks about my pain level or characteristics, but above all else lies to his patients!"

"I've been dealing with this office since last year. They put me on Gabapentin and never followed up. I finally was able to get in to see a nurse practitioners in April. When I got there they told me I needed to pay a membership fee and that was part of a new policy. I told them I did not want to pay any additional membership fees and to refer me to a doctor that didn't charge membership fees. I did see the nurse practitioner and she put in a request for an MRI (I'm in massive pain). They never called or refer me to anyone. I called them last week and left a message, no one ever picks up. It's basically impossible to get a person on the phone. They finally called me back and told me they could not put in the request for the MRI since I was not going to follow up with them. I guess I was being punished since I didn't want to pay the additional fees they charge, fees that are outside of the insurance agreement. Aetna approved the MRI, all they needed to do is put in the order so I could take the MRI to the new provider and not waste MORE TIME! I've never in my life given a bad review to a doctor, I understand it's a hard job. These people are negligent. Hope this saves someone else from having to go through this."

"VERY RUDE INTAKE COORDINATOR who said first time consultation is $400 said the Admin Secretary. So if you have Medicare, expect to pay $80 JUST for an initial consultation and NOT TREATMENT. "

"Staff refuses to answer the phone. Calling the on-call doctor you will never receive a call back. His PA Misha Nguyen & office mgr Taylor are unethical and unprofessional while Dr Joves endorses their immature behavior with lame excuses. They disrespectfully talk over you & cut you off while you're speaking. Made me wait 40 addtl minutes past my appt time because I was standing in line waiting for them to check-in other patients. They incorrectly filled out my DMV handicap placard form because they refused to follow simple instructions causing me to waste my time going to DMV w the form being rejected. Seven days after they submitted a refill for my pain meds, they instructed the pharmacy not disburse my prescriptions, leaving me 100% w/o medication telling me to go to ER if I had a problem. When I told his PA I would be reporting her to the medical board, out of retaliation they canceled my pain medication prescription & lowered the qty for the other med to further harass me. He then stated that he would no see me as a patient after leaving me without pain medication for days when his PA had submitted the prescription it to the pharmacy 7 days prior to before deciding to block it and make me continue to wait out of harassment because I had no right to complain about their unprofessional and unethical behavior. DO NOT use this doctor for any pain management at Spine/ Nerves Diagnostics. They forget in these situations they are the employee not the employer and there are plenty of better doctors with more experience than him while he apparently feels he & his inhumane staff are infallible from being reported to medical boards. Dont waste your time, or insurance benefits dealing with these unethical people who are obviously an invasion to the medical industry with their untrustworthy and incorrigible behavior. Instead of immediately resolving poor customer service issues with his staff he'd rather retaliate by going behind your back and canceling your prescriptions like some sick, inhumane and deranged person on a power trip. These people are bad news in the medical industry."