Miss Sheena Rabheru, LCPC

I was at a crossroads in my life.  I needed someone like a friend to help me through life, guide me, and help me get my life back on track.  I got Sheena as a therapist.  Because of Sheena, I am now in a happy relationship, have a good job, and I am finishing up college.  I am very happy with Sheena and I have Sheena to thank for everything.

My son was feeling depressed and suicidal, so I sent him to therapy.  In just a short while it seems, he is no longer suicidal, he is more responsible, and is doing better in school.  He is also less shy now.  
Sheena has helped my son a lot.  I feel like she saved my son's life.  
I would strongly recommend people see Sheena as a therapist because she is amazing.  

I lied in my review I wrote below because I was angry when I wrote it and I was not thinking straight.  I was matched with Sheena through an online therapy provider, as it was one of the few online therapy systems that accepted my insurance and had availability. I had one appointment with her and it was fine.  I agreed to do therapy with her every 2 weeks.  She schedules in the 11 future appointments after we finish our first session together.  The thing is that I lied and never planned to continue therapy with her because I thought we were not a good fit.  A few days later I emailed her and let her know I did not want to continue therapy with her.  I told her to please delete all the appointments.  She actually put me in my place and asked me why I lied, which I did not like.  I lied because I could and wanted to.  Sheena pointed out to me lying was not right and it was very wrong of me to lie.  She also said I took up therapy spots that others could have used.  Sheena told me that I could have canceled the appointments myself by clicking all the cancellation links in the e-mail, but I did not want to do that.  She told me she would charge me for cancellation of all appointments because I falsely made the appointments knowing I would not attend and I refused to cancel the sessions myself using the cancellation links in the e-mails.  I could have deleted my appointments for free in 5-10 minutes using the links in the e-mail, but I did not want to.  It supposedly takes 45 minutes on her side to manually delete all appointments because that is how their system is.  I thought my insurance would be charged, but I got charged $100 on my credit card saying that non-medical things like this cannot be charged to health insurance and that is the rate of the cancellation fee, which this must be common sense knowledge I did not now.  I got mad and kept writing her and her office so many times to refund me my money, but the billing department said charge was justified.  I kept e-mailing them and said some things to them that they thought was threatening, so they eventually refunded me my $100, but also supposedly reported me to the police because of the threatening e-mails I sent since they thought I was irate.  Everything written is supported by e-mails.  Anyway, I am a married grown up with a child and was put in my place recently that me putting a fake, false, negative review below is just wrong, mean, shameless, and immature of me.  Also, it can be a form of cyber bullying and I just want to redeem myself by telling the truth now. Mackenzie Twardus

I have been seeing Sheena for a few months now for my anxiety and depression.  She has helped me a lot in dealing with my anxiety and depression.
Sheena said music often helps heal a lot of the things we go through in life.  I was inspired by Sheena to learn to play a musical instrument since she plays many.
I expressed to her that I would like to learn to play the guitar or the ukelelei.  Sheena said I could buy the instrument in a box with the directions at Barnes and Noble for close to $25.  I also told her I would not mind learning to play a small instrument, like the flute or the harmonica.  
Sheena had gone to a spring festival recently.  She bought a lovely wooden flute for me for $5 and gifted it to me.   I offered to pay her for it, but she did not take the $5 from me.  Sheena told me to play it often and it has really helped me in dealing with my anxiety and depression.  I learned to play the flute by watching YouTube.  

Sheena used to be the therapist at the assisted living place I lived at.  
I was going through severe depression because both my parents died and my sister took everything that my parents had left for me.  Also, my husband died in a car accident.
I quickly opened up to Sheena and I missed her on the days she did not come in, so she gave me her cell number if I ever needed to talk or text her.  I slowly got out of my depression and she helped me do my art work again.  Sheena helped me get art assignments and slowly helped me start my art business.  
When the assisted living place I was living at closed down, Sheena helped me find a new place to live.  Now I have my own place and am successful in my career all because of Sheena.

I was seeing Sheena for individual therapy and I was very happy with her as a therapist.
I wanted to do marriage counseling, but, for some reason, my insurance would not cover it.  Sheena recommended 2 good books to me she used in college when she was working on her minor in marriage counseling.  I bought those 2 books off of Amazon.  My wife and I used them.  Those books saved our marriage and made our relationship stronger than ever. A big thanks to Sheena for all her help and for saving my marriage.  

My daughter used to misbehave, not talk to anyone, was very shy, and did badly in school.
My daughter is now more well behaved.  She has become more confident and now has higher self-esteem when it comes to herself all because of her therapy sessions with Sheena.
My daughter has now learned the value of money and wants to earn her own money now to buy things for herself, which she learned the value of money from Sheena.
My daughter has slowly become more outgoing and is learning to make friends; she has become less shy.
My daughter's grades have improved a lot because Sheena showed my daughter how learning can be fun and showed her some great study tactics.
I hope Sheena becomes a mother soon because I know she will make an excellent mother one day.

I had never been to therapy before meeting Sheena and she explained what therapy would be like. I enjoy my weekly therapy visits with her. My life has improved so much. I passed college because of her. She taught me study tips and techniques. Sheena helped me get scholarships and grants for college. She also helped me budget my money and figure out how to eventually pay off my student loans I got. Sheena also helped me while job hunting since she helped me put resume together, post resume on the internet, how to conduct an interview, etc. She is warm and friendly, but strict. Sheena is flexible with her schedule and time, but also knows how and when to set boundaries. I successfully passed college and got good job because of her. I feel like I owe her my life. She treats others like she would like to be treated with dignity, grace, and respect. Sheena is very straightforward, very honest, and a very ethical person. I consider Sheena to be a true hero.

I have been doing therapy with Sheena for 1.5 years now and I look forward to our weekly meetings.  When I cannot make it for our appointments because of ill health, she always calls and checks how I am doing.  One time, I was sick in the hospital for a week and she came and visited me; she had brought me bouquet of flowers with a teddy bear.
Sheena healed me of my childhood trauma and has brought my family together.  I would be no where in life without her.
My spouse is happy with me now.
I am calmer and more light-hearted these days because of Sheena.
My ill health keeps me sometimes from attending therapy, so I have to cancel sometimes, but Sheena has never taken a no show/late cancellation fee from me.  
Sheena is very sweet and kind hearted, but she is also strict and knows how to set boundaries.  She is blunt and honest.  Sheena treats others like she likes to be treated and that is why I like her because she respects everyone.  

I was matched with Sheena through an online therapy provider, as it was one of the few online therapy systems that accepted my insurance and had availability. I had one appointment with her and it was fine, but not a great fit.

Long story short, Sheena, as well as the billing department of the company itself, are adamantly defending a charge that they billed me $100 for the "time they spent to schedule future appointments" as I decided the therapist was not a good fit and wanted to cancel those appointments. 

Meanwhile, the very little actual language I received from the platform and from Sheena stated that a late fee would be imposed only if I did not cancel before 24 hours of the appointment. I had not scheduled any appointments for 2 weeks at the soonest. 

Afte requesting a cancellation, Sheena set up a fake appointment for a time 5 minutes from when sending the email, claiming this was how she was going to be paid for that time. Therefore I ended up with a bill for a "No Show/Late Fee" which is completely unwarranted seeing that I never requested this appointment and I was never told I would be charged for non-medical time or for administrative tasks that are not covered by my health insurance. 

The company and therapist are both telling me there is nothing they can do as the fee is warranted. 

It is sad that in a world where it is hard enough to find and reach out for care, this would be the case and that she feels it was warranted because she has done it to others and they found it okay.