Dr. Norman Eustaquio Santo Domingo, MD

I had called the office to schedule an appointment for my 2 children as new patients.  The person who answered the phone told me the doctor only sees infants.  When I questioned the doctor being a pediatrician, she then told me that he does in fact see children who are older than infants.  I was then told the doctor had to interview me BEFORE he would accept my children as patients.  I thought I misunderstood so I asked for the woman to explain.  She said he will not accept a new patient unless he interviews you first and then he will determine if he will take them on as patients.  I've never heard of this before and thought it was a joke.  I then attempted to make the "interview" appointment and was told he only does them at 12pm on certain days and those days changed within minutes of the conversation continuing.  I was then told his next availability was over a month away.  I told the woman I couldn't wait that long because my son needed his monthly visit and she gave me an attitude and said that's just how it is there in a nasty tone.  I'm glad that I did not bring my kids here.