General Dentists - Orting, WA

"Dr.Chamberlain seemed nice. Since I get nervous at dentists, I asked if nitrous oxide was available. He said no, but he could write a prescription for something to calm me. At the scheduling desk, the lady said insurance does not cover the Rx so I would have to pay $50 and she will give me the prescription to go get filled. So I asked - so the pills will be free at the pharmacy? She said No, I will have to pay for the pills. What's the $50 for? She said it is for him to WRITE the prescription. She said that the doctor is "Licensed" and the $50 is to offset the cost for his license. I have NEVER been charged for a doctor to WRITE a prescription! I have now called 4 other dentists in the area and they said they have never heard of such a thing. I told the lady at the desk that I don't believe I want to pursue the next appointment with them at this time. BEWARE!!!! If the first visit starts out that sketchy, it will continue to be sketchy. When Dr. Chamberlain wrote me a letter saying he was dismissing me as a patient. Here is a quote from his letter: "The reason for this charge is to cover the advanced training and licensure required to provide this service." "

"Dr. Taylor and her staff have always provided excellent service. I appreciate that they don't try to upsell you on other products and didn't make me feel bad for neglecting my dental health, prior to my first appointment. My only "complaint" is with their insurance billing practices. They collect payment at the time of service, for what was determined to be my out-of-pocket responsibility. On 3 separate occasions, I received my insurance EOB, and noticed that I had clearly been overcharged. After several months, I still had not been contacted by the office, to advise that I had over-paid. All 3 times, I had to reach out and question the amount that I paid vs. what my insurance EOB was showing. The billing staff acknowledged that I overpaid and I was eventually refunded. I don't feel that I should be responsible for tracking and questioning over-payments and wonder if I would have received the refunds had I not called them out? "