Neurologists - Sherman, TX

"From start to finish, this was the worst experience I have ever had with a doctor's office. He did not discuss my children's care with me or answer questions or concerns appropriately. He walked into the room and talked at me and told me this is what he was prescribing, and it will solve their migraines no matter what. He barely interacted with my children and did not do any standard neurology checks, especially for a first visit with him. (We have been going to a neurologist for one of my children for almost 4 years and are used to the standard procedures for visits.) Whenever I tried to ask questions regarding the medications being prescribed or a care plan, I was treated disrespectfully, and my questions were blown off being told that his way would solve everything no matter what. The office staff was not friendly at all and not forthcoming about our insurance. We verified while scheduling the appointment that they were in-network. We were never contacted prior to the appointment or when checking in that they were no longer in-network with our insurance or there had been changes since the appointment was made. "

"This office would not even put on a mask as an accommodation for my appointment. As an immunocompromised person with other at-risk individuals at home, it is absurd that the staff would refuse such a minimal and basic request."