Neurologist - Rockwall, TX

"I have been to Dr. Taylors office twice and each time I arrived 15 minutes prior to my appointment. They are so punctual that I waited in the waiting room for a minimum of 1 hour before they even called me back. Then I had to wait a minimum additional 15 minutes after being called back and speaking with the assistant before being seen. Worst yet, I was out of medication for central nervous tremors. I called in for a re-fill but the pharmacy had to call the doctors office for approval. The doctors office called me back, refused to re-fill my prescription and gave me an appointment for 5 weeks down the road. That means no medication for over a month for tremors in my hands and I am a police officer. How do you think that affects my job performance and weapon handling??"

"This office would not even put on a mask as an accommodation for my appointment. As an immunocompromised person with other at-risk individuals at home, it is absurd that the staff would refuse such a minimal and basic request."