Endocrinologist - Dallas, TX

"I was diagnosed with a thyroid condition over a year ago, yet I continue to be turned away by endocrinologists within the Methodist system. This is now the second time, most recently with Dr. Toma. (Third negative interaction at Methodist) Despite documented thyroid nodules confirmed by ultrasound and CT scan, I was told my “bloodwork wasn’t bad enough” to warrant specialty care. My primary care physician even stated this was inappropriate and referred me to Dr. Toma for further evaluation. I scheduled the appointment a month in advance, and to be prepared I had already arranged updated ultrasounds and blood work, knowing how long it takes to see a specialist. Yet, just two days before the visit, I was told Dr. Toma would not see me — again based solely on outdated labs from last year. What’s most concerning is that I wasn’t even given the opportunity to be evaluated in person. Endocrinology is supposed to manage thyroid disorders, yet my care was dismissed entirely on numbers alone — ignoring my diagnosis, my symptoms, and the updated testing I had already scheduled. It sends the message that unless a doctor can prescribe medication immediately, patients are not worth their time. As a patient, I have been proactive with my health, but it is unacceptable to be denied care in this way. This approach feels profit-driven rather than patient-centered. Patients deserve better."

"The staff does not answer the phone and the automated system hangs up on you. When I got an actual person on the line, she said that they no longer take Aetna."