Optometrists - Sparks, NV

"Do NOT go to this place if you are counter culture. The office staff are wonderful and professional, but the male optometrist is a bigoted judgmental and aggressive jerk. (I did not see Dr. Fanny Chan as originally scheduled.) The man came off as aggressive immediately into the appointment, acting brusque and gruff in both his tone and his wording. He demanded (not asked, demanded) to know why I haven't been to an optometrist while making it very clear that he only glanced at my medical chart--evidenced by the fact I had to patiently explain that I am a two-time cancer survivor (thyroid and cervical) and that despite social distancing and wearing a mask and being as careful as I could be, I contracted COVID in late '23 that nearly killed me and turned into long-COVID, doing damage to my internal organs because it put my damaged immune system into hyper drive, which means my immune system is attacking my own body... That wasn't good enough of a reason to him and he continued his verbal assault, making it clear during the 15 minutes before i walked out that he expects patients to live a carbon copy Xerox of his life. He asked why I didn't have glasses, and already uncomfortable, I simplified my explanation to the metal of my last glasses turning the sides of my face green. (Which they did, but that was after having a first set of glasses replaced due to an incorrect prescription that caused the optometrist's office to completely retest me and issue a different prescription and set of glasses.) He told me, NOT ASKED, told me, that I would be getting plastic glasses. I mentioned a company I found online for frames and he belittled the company (without knowing who they are and despite me telling him friends had done business and had favorable experiences with that company.) I told him that I could fix a pair of glasses if needed, using epoxy or a soldering iron. He pushed the requirement of plastic frames, despite telling me 20/20 Vision's glasses are high quality and guaranteed for a year. (Which should cover metal frames, but apparently doesn't given what he decided I should choose.) THEN, if that wasn't bad enough, he decided to attack me and my lifestyle of being gothic counter culture, real cute from someone who shops the clearance rack of J.C. Penny's by the way. I was wearing a tank top with a heart-shaped spiderweb and a spiderweb skirt with a black blazer. He told me he didn't know anything about my community and said he doesn't like "negative things" (meaning goth, my community and presumably myself) and told me my lifestyle is about "death and stuff", not once, TWICE. And then demanded I explain goth to him, because apparently he's never heard of the internet? Now, let me also say I'm an elder in my community and have a deep love of my community. In 2024, I'm still usually the first goth some people have encountered, so I'm happy to answer questions and explain my lifestyle--when it's presented in a respectful fashion. The man was definitely NOT respectful. He was arrogant and demanding, aggressive and abusive. He claimed his lifestyle is "positive" and said "I only like positive things"---which is really ironic since he's judgmental and a bigot to anything he admits to not understanding. After the second time, I told him I didn't feel the conversation was professional, which he took offense to, as he seemed to do with my very existence. I walked out of the office and he followed me and then tried to gas light me in front of other patrons and the office staff. He literally changed his own words when I repeated his statements back to him, and when I told him I would be leaving a negative review and letting my insurance company know, he threatened me and demanded I "make sure to say [his] words correctly". His whole attitude was menacing and meant to intimidate me. I asked for the office manager, and was told he is the office manager. I don't know if he genuinely hates counter culture people or women, but don't go here."