Oncologists - Las Vegas, NV

"I been going to him for years. Now it’s been over 10 years now "

"My employer recently changed insurance forcing me to find a new OB/GYN. I went to Aetna's website to search for one and called the first doctor listed, Doctor Futoran. A male answered the phone and I explained that my insurance changed and I needed to find a new OB/GYN and set an appointment for my routine, yearly pap-smear. The male took my information and set an appointment for me within one week. I arrived to the office 10 minutes prior to my appointment on 09/17/2018, again said I was there for my yearly pap smear. I waited a few minutes then was called back by a nurse. She took my vitals and told me to have a seat across the desk in Doctor Futoran's office. The doctor and a UNLV student aid (? I did not get her name, she is a young, thin, blonde, Caucasian woman.) entered the office, the doctor sat across from me and the student sat next to me. The doctor asked "so tell me what's going on?" I let him know that I scheduled a routine pap smear and it seems I am not at the right doctor. He told me that he is a cancer doctor however they could perform the pap smear. He then had his student take me to the exam room. She had me undress from the waist down. When she came back in to the room the doctor did not come with her. She started the pap smear, looked, and said "everything looks fine." She threw the speculum in a regular trash can. I asked when I would receive the results from my visit and she took a q tip, took a sample off of the speculum in the trash can and told me it would be about a week. She did not give me a breast exam which has been normal routine for my pap smears for the past 16 years. I also have not received results for the tainted test. I've called the office several time asking for answers and my calls are never returned. I have been trying to get in touch with the office for over a week to get answers on why I'm being charged for a "consultation" when my visit was for a routine pap smear, no answer or return calls. I submitted a complaint with my insurance company and they said I had to have the doctor resubmit the claim. I spoke to "Monica" in Futoran's office on 10/25/18, she stated that she could not assist but would call me back by the end of the day to let me know how to get assistance. She did not give me a return call. I called again on 10/29/18 and spoke to an "Ivana", she said that she would talk to the doctor and call me back by today, 10/30/18 10am. She did not return the call. I called the office and received the answering machine. The doctor's cell is given on the answering machine recording so I called him, at 702-465-5280, at 11:19am. He answered, I told him who I was and why I was calling and he said "YOU'RE FIRED!" and hung up on me. I should not have to pay for a service that my insurance covers in full (yearly pap smear). I also do not deserve to be treated as such by a health care professional. The acts done by Doctor Futoran and his staff are despicable, disgusting and unacceptable! "

"I was with one GYN for 20 years. When I began menopause, I learned that most GYN's do not have much of an understanding on how to treat women at this time of life nor do they want to hear what I have researched through reputable sources. I read reviews on Dr. Monroe and decided to try her after 5 years of searching in Vegas for someone that would be interested in what I was wanting. It was extremely frustrating as most doctors follow very old and bad research and won't listen to any other views. Most doctors only want to treat symptoms of menopause using medications instead of treating the source. Dr. Monroe was completely like minded with me on this as takes a more holistic approach if that is what the patient desires. She is very kind, compassionate and knowledgeable and so is her staff. Many of my friends are also going through what I have gone through and I have been telling everyone about her. It is finally great to be heard by my doctor! One more note: She was running behind so I received a text letting me know so that I didn't have to wait in her office to be seen. I very much appreciated that!"