Dentists - Brighton, MI

"I needed to have a cracked filling replaced in a lower right molar. after the old filling was replaced, my bite was off, so I went back to see if the filling could be evened out. I complained that my jaw hurt. I didn't realize at the time that I was clenching and grinding my teeth at night, which I hadn't done before and was now doing due to stress... and that this was the reason my jaw was hurting, not because of the filling. The dentist didn't think of that as an option, and my molar ended up being filed down too much, resulting in an abscess. By this time, I no longer had insurance. I went to a local charity, and they gave me an antibiotic, and referred me to an endodontist to have a root canal. Thankfully, I didn't have to pay for the services."

"Short version: I came in for a cleaning, ended up being billed for another service and was told something different sitting in the chair. My dental insurance changed at my employer, so I was looking for a new dentist local to me. I scheduled an appointment for a routine cleaning as a new patient. When I came in they wanted to do the cleaning part first, then have me back in a few weeks later for gum measurements since they said they wouldn't be accurate. While I was in the chair I specifically asked several times if this was a regular cleaning and would be billed as such, even though we're doing things out of order. I was assured several times this would be the case (I've had issues with other dentists doing similar in the past). A few weeks later a bill shows up for the cleaning that my insurance won't cover, and upon contacting the office I received no help or explanation whatsoever besides "this is what we did". I'm extremely disappointed and won't be going back to this office, which is a shame because the staff and Dr. were very friendly. I never had any problems like this in the 3 previous years I was going to Charlick, Springstead & Wilson Dental Associates - I can wholeheartedly recommend them if your insurance will cover it."