Optometrists - Linthicum Heights, MD

"Dr. Polakoff and his office staff are like family and it feels like a traditional neighborhood practice. He helped me through a series of eye infections and issues with my contact lenses. When I was becoming brand sensitive to contact lenses, he gave me a brand to try and had me come back to switch to another brand until we got it right. They are always able to get me in on an emergency basis and always on time. The staff is diligent in making sure my next appointment falls within insurance coverage windows. They are patient in working me to find new glasses styles too. "

"I do not usually write reviews but I was so disturb with my visit to this group. I spent over an hour with a tech before I saw the actual doctor for a whole 10 minutes. He wrote a prescription and was gone. When I checked out they charged me an additional $65 for some test. They said it was in the paperwork that I signed authorizing them to do so. The paperwork is checking in at a kiosk, you do not get copies of anything until you check out. No one asked if I wanted the test, it is in their authorization for insurance paperwork. To me, I was not satisficed with the tech or the doctor. I felt like I was on an assembly line. "