Dermatologist - Aiea, HI

"Was understaffed and had the nurse taking my charts (not sure if that is the correct term or not but I hope you get the picture) and running the reception area. That is understandable as I was there during COVID and they had to send some staff to other locations however his bedside manner is terrible. He made me uncomfortable with insensitive comments about other parts of my body and my scars that I was not there to be seen about. I was there to be seen about my acne issues. Also when I asked to be put on a face medication that I had before because it was working and what I was being provided with was not working for me he proceeded to argue with me. Saying no such medication exists. So how did I have that medication before?? He laughed and told me I was wrong/lying and to stop trying to pull it up on my phone to show him because it was a waste of time and that I could leave. He laughed some more as he sent me out saying if you ever find it send me a picture cause it doesn’t exist. And to top it off he was taking calls during my appointment in the exam room. He proceeded to pick up and yell I’ll call you back later and hang up clearly not even letting the other person respond. Like I was already uncomfortable and I found it rude to be taking calls off of your cell phone (which had the ringer up all the way) while in the middle of an appointment with a patient, but to see that he treats everyone rudely was just even worse. He even realized he wasn’t being professional and without me promoting him to told me that I could just see the other doctor who works in his office instead and made her sound like she doesn’t know what she’s doing but only he does. Even worse his staff seems to be aware that he is always like this as they would make an awkward oh well kind of face each time he did something. I felt insecure, unheard, and uncomfortable overall especially with him belittling me about not knowing the proper terms for the different types of acne when he would ask me what I saw on my face. He did try to explain the differences but only after he would just stand there and tell me wrong over and over. You can be educational without being rude and talking down to people. "