Dermatologists - Smyrna, GA

"Called to schedule a new patient appointment and was told Dr. Goodman does not see patients at any of the offices. Only NPs and PAs see patients. Having a practice bear a physician’s name when they do not see patients seems misleading. This is very disappointing. "

"I recently visited Dr. Dionne Louis for dermatological treatment, and while I appreciate her kind bedside manner and gentle approach, my overall experience was disappointing. Dr. Louis was very compassionate and attentive during my visit, which made me feel comfortable. However, the treatment she provided didn’t seem to yield the results I had hoped for. One of my main concerns is that she wasn’t as transparent as I would have liked. I ended up purchasing products that I later realized weren’t necessary for achieving the results I wanted. Additionally, she scheduled a follow-up appointment for a medication prescription that, in hindsight, I could have been prescribed in higher dosages from the beginning, which would have saved me time and money. Unfortunately, she didn’t mention this during our visit, leading to further delays in treatment. There was also an issue with the skin condition I had listed in my health history. Dr. Louis didn’t address it during the initial consultation, and it has worsened over the past few months. I had to bring it up during the follow-up, which felt like an oversight on her part. While I believe Dr. Louis has a strong knowledge base, I felt that the lack of transparency and her oversight in addressing all of my concerns ultimately left me feeling frustrated and disappointed with my treatment experience. I hope she can improve in these areas moving forward, as her bedside manner is truly lovely."