Facial Plastic Surgeons who are Physicians - Boca Raton, FL

"Dr Bastianelli is an outstanding ENT in EVERY regard!!! Because of him, I healed from a problem with my left inner ear. Prior to coming to Dr. Bastianelli, I had visited 2 other ENT's, and experienced between both other ENT's a negative outcome with the actual treatment, and with both, excruciating pain as they worked inside my ear canal. It was excruciating pain that I expressed, that did not go over well, when I expressed the pain. The demeanor of 1 of them came across in response to me, as very cold and uncompassionate, as he continued to work inside my ear, and the other Dr. just aborted the treatment when I expressed my pain. By the time my wife encouraged me not to give up and go to yet another ENT, I was very anxious about going again, as a result of my previous experiences. But to my amazement...not only did Dr. Bastianelli take care of the problem, his technique was so flawless, that I felt nothing. I was stunned. My fear of experiencing pain resolved as I realized this Dr. was skilled in a way the others were not. His technique was gentle as he skillfully implemented an approach to the problem, with the utmost gentle technique, and most importantly, paired with a very a very kind and compassionate demeanor. I did not feel a thing. I was astounded. I love this Dr. and I am forever grateful for him. He is not only my ENT now, but my wife will be going to him also. Dr. Bastianelli, is in the category of THE BEST in every regard both medically speaking and bedside manner, characterized by the absolute warmest, most compassionate, and respectful, understanding demeanor. I will remain forever grateful for my experience with this Doctor!! Extremely Grateful.... R. Connelly"

"Dr. Thomas does not have proper certification and training in the field of plastic surgery."

"I went to this doctor with a deviated septum, and he told me it could be corrected with a surgery. After trying to book the procedure, found out that he did not have privileges at Broward hospitals. They told me it would take a little longer for him to get privileges at North Broward hospital or Coral Springs Hospital, so I waited almost a month. They called and told me he now had privileges and scheduled me for another month away which would be June 22. I called today to find out when my procedure would be since nobody had reached out to me. They told me the doctor had no procedures on the schedule for this week And they would check with him and get back with me within 30 minutes. 2 1/2 hours later I called them back. I was told that they had no idea who I had spoke to and then they finally found the person that I spoke to who never called me back she told me the doctor still doesn’t have privileges at that hospital , so they tried to pawn me off on a different Doctor Who does. So either the lady who does the scheduling for this Doctor Who is apparently now out of town either completely lied to me about him having privileges at the hospital now (which makes absolutely no sense) or he forgot to schedule himself to do the surgery and now doesn’t want to deal with me at all , this is the most unprofessional doctor and staff I have ever seen in my life. I don’t know how he is in business. Do not go here you’ll have a horrible experience they do not care about customer service or the customers at all for that matter. I’ve just basically wasted over two months, waiting for this doctor to perform the procedure that he blew off. Scheduled my work around this date they told me the procedure would be done on and made myself work five 12 hr shifts in a row to get the days off that I needed for the procedure and recovery. Wasted about 2.5 months waiting on this Dr just to be blown off. Asked to speak w a manager or the Dr over and over again but of course, they aren’t available. They don’t care about your time so don’t give it to them. "