Neurologist - Altamonte Springs, FL

"I've been to their office 3 times. All 3 times I got there at least 10 minutes early but ended up sitting in an empty exam room for more than an hour and a half (almost 2 hours on my last visit). Then when they finally come, I get about 5 minutes of face time with someone who can't answer my questions or help me. Few people in reception speak or understand English well. They got my name wrong and my address wrong and sent my MRI orders to the wrong office. When the (wrong) MRI office called me, I only knew why they were calling because they had the same wrong name and address that the receptionist wrote down. I tried to get reception to correct it but I guess they didn't update it everywhere. I came back against my better judgement this last time because they were supposed to have my MRI results (from over two weeks ago) but when they finally came in, they told me they didn't have them.. even though I had read through them myself literally the day after the MRI... So I tried to tell them what I remember but it's not like it matters since they were not going to help me either way and to be honest, it's probably for the best because at that point I wouldn't have trusted anything they said anyway. I don't even see how someone can be that incompetent. The other issue is that even though the waiting room was empty, their parking lot was completely full and I had to park somewhere else and walk there.. and there's no easy way to do that (it's in a residential area, not a place with off street parking and stuff). It has been like that every time I go there. Genuinely terrible experience each time. I only went there because I was in pain and desperate and now I'm still in pain and feeling like an idiot for not walking out the second I talked to them the first time."