Optometrists - Norwich, CT

"This office is an impersonal assembly line designed to generate money at the expense older patients. I went for my no-charge annual eye exam and was charged a $39.00 fee for pictures and a $40,00 copay. Not only were the charges inappropriate but any charges should have been billed after submitting the claims to Medicare and my Part C insurer, and then receiving the insurers' findings. That was my understanding prior to my visit and my understanding was confirmed when I called my Part C provider to ask why I had been charged for my visit. When I left the office I felt I had been steamrolled. These people did not even have the decency to provide me with my prescription (which was the purpose of my visit). They said I should have asked for it. I would have requested it if I had not been hustled out the door."