Cognitive Therapist - Fullerton, CA

"Doctor Ingram is the most unprofessional doctor I have ever interacted with. I called Aetna twice to confirm if the psychotherapy sessions will be covered without having to fulfill the deductible and just paying for the standard office visit fees. Aetna told yes that's correct and that my responsibility for the copay is exactly the same for an office visit as for telehealth (video calls) I relayed the message to him and he accused me of wanting to ask him to commit a crime! I never once asked him to commit to changing the billing code nor was I upset about anything. (which he accused me of). Why would I do that? He just imagined all these weird things against me. That's absurd! When I tried to clarify and explain that to Doctor Ingram, he kept misunderstanding me and even accused me of trying to ruin his practice. After I explained his misunderstanding, he still didn’t apologize to me and told me we are not a good match. I suspect he just discriminated against me due to my race (I am Asian) and was purposely unwilling to take me as a patient. Or maybe he is being extremely paranoid and doesn’t know how to communicate with his patients at all; or perhaps, he is just a jerk. Neither one of the scenarios is good when you are looking for a psychologist who should have above-average listening skills. I cannot imagine anyone being treated by a such rude and judgmental person! Please do yourself a favor to stay away from him. You deserve someone so much better. "

"I've been seeing Dr.Stepanoff now for almost two years and I must say that he is the best therapist I've ever had. I've had many problems with depression and anxiety and I've seen about 6 different therapists and psychiatrists, all of which diagnosed me as having some sort of anxiety disorder and/or severe depression...You know, the generic diagnosis every therapist gives their patients when they don't know what else to say!!! However, the diagnostic process was much more elaborate with Dr.Stepanoff. I explained to him that I've always been a "nervous" person and can't deal with stress very well but depression just kind of seems to hit me out of nowhere every 6 months or so. I always thought I was bipolar but Dr.Stepanoff did hours of testing on me (which I never had before even though I've seen just about every therapist in Southern California) and he diagnosed me as having Adult ADHD. Little did I know that this is one of the most misdiagnosed mental disorders in women and is often confused with being Bipolar because the symptoms are apparently very similar. No wonder I was never properly diagnosed! Needless to say, Dr.Stepanoff was truly a Godsend! I feel better than ever now that I'm taking the appropriate medication and understand what the root of my problems and impulsivity are. I must say I read some unfavorable reviews about him and felt compelled to write a review after what he's done for me in my life. If you're the person who's looking for the stereotypical therapist who sits and nods and lets you ramble on for hours about your life, Dr.Stepanoff is not the man for you! Don't get me wrong, he is a great listener and is very thorough in his work. However, I would describe him as a very hands-on kind of doctor in that he wants to find a solution for you and get to the root of your problems as soon as possible (without jeopardizing the quality of his work of course). Now I don't know about the rest of my depressed and anxious family but I want a solution to my losing my will to live as quickly as humanly possible! This is why Dr.Stepanoff has been perfect for me.... he got to the root of my problems quickly and made his job seem effortless. Highly recommended:-)"

"I just recently began working with Dr. Shapiro. Normally I don't write reviews but I wanted to just take a moment to share what a kind and professional person he is. I came to him in a vulnerable state and Dr. Shapiro showed a remarkable balance of being both professional and also human. I see that the majority of his reviews are very positive over a number of years but I also noticed one that stood out because it used some alarming words. Normally I would take a pass on a professional who had such terms used about them in even a single review but I decided to give Dr. Shapiro a chance because so many of the other reviews were completely different. I am glad I did. Again, I wouldn't normally write one but I thought I would offer my 2 cents. "

"I don't really know who is to blame but I called this office to see a Dr. regarding serious depression issues. I was referred to this Dr. by the office staff (more than one Dr. in this office) and never heard back from them. Pretty poor situation when you have depression issues, reach out for help and they can't even call you back. "

"I wish I could give her zero stars! She was hired to do a “child custody evaluation” by my ex. I provided her with pages of documentation, including declarations from two of her exes detailing the abuse both my children and their children received at the hands of my ex. Not to mention the domestic violence against myself and her 2 exs. She took almost 9 months with her report and suggested to the court that my 84 hours a month be reduced to two overnights. She took away all my weekday visits with no explanation! She spoke with me about the outlandish accusations my ex was making about me, and even agreed that they were lies. My ex is a narcissistic sociopath, supported by her corrupt family. Do not use this doctor!! She is unethical and can be bought off, even after stating she’s not! I will be researching how to report her to the psychological board. "