Cognitive Therapist - Dublin, CA

"Day 1 was an hour behind but he spent an hour with me to get to know me. He talked very fast and works very fast so it was hard for me to keep up since I was out of it from the head pain/ache. He gave me lidocaine shots (was on in the office already ready on the first visit like this was a regular thing he does) for headaches that numb my face (experimental charge not covered) but my headache was still present and prescriptions for other things. I was given magnesium IV another day (also not covered). Staff was not patient enough for my issue coming in with a bad headache. I was not billed, not even co pay taken, til a month and a half later for 155 then over 600 and I’m waiting for another bill from another visit. I’ve seen other specialist even neurologist in Marin county before but this is the first time I have ever receive a bill from an office visit of this magnitude. I have to stop treatment short because financially it causing more stress and headaches to continue. I don’t believe this is in network with my insurance Aetna and should be removed from my search list to protect other patient who won’t know. I was given experimental treatment which was not covered by my insurance and I did not know this was the case since I came in with a bad headache and was impaired. They should warn the patients before doing experimental practice not going to be covered by insurance so the patients don’t get surprised with bills like this because this is just bad service. I do not recommend this place."