Sorting search results
May 02, 2014
We rolled out another long-awaited feature this week: the ability to sort provider profiles (by patient rating or by distance). Sometimes, you don't want filter providers out completely, but you do want to see how they compare with one another along a certain dimension. For example, if you just wanted to see which doctors are closest to your home or office, the sort-by-distance feature allows you to do so.
When sorting by patient ratings, the order might be slightly different from what you might expect. Instead of sorting strictly by average patient ratings, we also consider how many reviews contributed to that average score. For example, a provider that received 10 reviews that average of 4.8 stars would be regarded as rated higher than a provider that received a single 5-star review. As the number of reviews increase, the more confident we are that the average score is representative of the patients' opinions.
Over time, we plan on adding other dimensions to sort by. If you have any ideas for what we should add, please let us know.