An Easier-to-Use Search Box
January 10, 2014
Over the past several months, we've kept track of some queries that our site hasn't understood. On occasion, we would find some rare conditions that we had overlooked, and we would train our software accordingly. But over and over, we kept finding common searches that our form should have been able to process but didn't: insurance companies, languages, patient age groups. We had incorrectly assumed that people would be content to enter the attributes they were looking for piece by piece.
Google has trained us as internet consumers to view search boxes as magical, all-purpose tools that will understand just about anything we throw at them. While we cannot purport to deliver the right set of results every single time, we can nevertheless try to make it easier for you to find the health care professionals you are looking for. To that end, we have upgraded our search box so that you can type in more complicated searches without having to go through all of the check boxes on the results page. Now you can type in "orthopedic surgery aetna" and you'll immediately see a list of orthopedists who accept Aetna. "Spanish BCBS" will give you information on health care providers who speak Spanish and accept Blue Cross Blue Shield.
We are constantly striving to make our site more helpful and easier to use for patients and professionals alike. Please don't hesitate to let us know.