Privacy Policy

Last updated July 30, 2024

This Privacy Policy is incorporated by reference into and subject to our Terms of Service and applies to your access to and use of the following: (i) the DocSpot website found at https://docspot.com/ (ii) the services, communications, online platforms, and other offerings which include this Privacy Policy. All of these are referred to in this Privacy Policy as the ("Site"). By accessing DocSpot, you accept and agree to be bound and abide by this Privacy Policy. If you do not agree to this Privacy Policy, please do not access or use the Site.

The Information We Collect

DocSpot may collect certain types of personal information which you provide when you engage with the Site. DocSpot does not sell your personal information to third parties. Other information we collect may include time of visits, search queries, browser information, and IP addresses. As is standard practice on many websites, the Site uses "cookies" to enhance your experience.

Information That Is Intended for Public Display

Users can submit information for public display, and that information can be shared with other users or through other venues. For example, users who submit reviews may have their reviews syndicated to other websites. Similarly, providers may submit information about themselves (e.g. preferred office phone number or a public email address) in the context of a claimed profile.

Why We Collect Non-Public Information

We may collect non-public information about you through your use of the Site to provide you with a better user experience, to be aware of traffic patterns on the Site, and to identify potential violators of our Terms of Service.

When We Disclose Non-Public Information

We may share or publish aggregated information which may include non-public information. For example, advertisers may be interested in understanding traffic patterns on the Site or the number of visitors before agreeing to advertise. Information such as how many visits originate from a certain geographic area may be helpful. This information, however, will not identify you and such information will remain aggregated.

We may show you advertising from our partners or one or more advertising networks as a service partner, whereby the network locates advertisers who have an interest in marketing their products/services on the Site. For example, if you search for "Mental Health Specialist" on our Site, you may see advertising for mental health treatment options. These partners and service providers will likely receive your IP address from which you accessed the Site, but this data should not be used to present you with targeted advertising on external sites. Similarly, your behavior on external sites should not be used to present you with targeted advertising on this Site.

Disclosure of your non-public information may occur where we employ service providers to facilitate our Site (e.g., without limitation, improvement of the Site's features and user account authentication), to provide services on our behalf, or to assist us in analyzing how the Site is being used. These service providers may have access to your personal information only to perform these tasks on our behalf.

At times, we may be required to disclose information about you to law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to abide by state and federal law, respond to claims and legal processes, and to protect the rights of DocSpot or a third party. This includes protecting the safety of the public or any person, or to prevent or stop illegal activity. We also reserve the right to disclose non-public information that we believe, in good faith, is appropriate or necessary to enforce our Terms of Service.

Protection of Your Data

We utilize the appropriate technical, administrative, and physical security measures to protect your data. While we take protection of your data very seriously and make efforts to keep such data secure, the security of any communication or information transmitted to or from DocSpot via our Site can never be guaranteed. By engaging with our Site you acknowledge and accept that whenever you provide personal information there is a risk that such information may be accessed by unauthorized individuals, this risk includes your activity on the Site.

Merger, Sale, or Bankruptcy

In the event that DocSpot is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from our DocSpot users as part of such merger, acquisition, sale, or other change of control. In the unlikely event of our bankruptcy, insolvency, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors' rights generally, we may not be able to control how your personal information is treated, transferred, or used.

Children

The Site is not intended for children under the age of 13, and DocSpot does not intentionally collect personal information from children under 13.

Information Collected from Visitors Outside the United States

If you are using the Site from outside the United States and you provide us with personal information or we collect personal information from or about you, please note that your personal information will be transferred, stored and processed in the United States. The laws of the United States applicable to the storage and use of personal information may be less protective than the law of your jurisdiction. By using our Site, you are voluntarily transferring your personal information to facilities located in the United States.

Mobile Information

As part of the claim process, users can ask for a verification code to be sent via text message. Mobile phone information submitted through this process will not be shared with third parties/affiliates for marketing or promotional purposes. Information related to the opt-in process for receiving text messages from the Site will be kept private unless disclosure is required by law.

Changes to the Privacy Policy

DocSpot may update this Privacy Policy from time to time. The date at the top of this Policy indicates when it was last updated. If we do make significant changes to this Privacy Policy, we will give you notice by posting a prominent notice on the Site.

We encourage you to review this Privacy Policy periodically and to review any revisions to the Policy. Upon our posting of such a notice on the Site, you will be bound to the revised version.