Dr. Michael Campbell Collins, D.M.D.

There is a new receptionist since the virus outbreak.  The previous receptionist was great.  The new receptionist is a very controlling person that is picking and choosing what appointments she will set. 

Was put on a list and it seemed like service appointments were being controlled by the receptionist to be set. I called once to set up an appointment.  When she called to set the appointment thinking I needed a root canal, to find out I did not need a root canal, she said she had to call me back after talking to the dentist?  

A lack of respect for the patient.

Now she will not answer my call and I am being forced to find another dentist.  Very off putting. 

I cannot comment on Dr Collins, I never met him and the best dentist I received service from is not there anymore.  All of the other dentists I received service from were still nice. 

Their website needs serious work. 

The office is very cute in a house in Hampden.  Younger support staff ladies are very nice and kind.  However, since the receptionist is the first line of communication, I do not recommend this dentist.