Dr. Julie Anne Cruz, DDS

Very unprofessional.  I was trying to be a new patient.  I was called Friday and asked if I could arrive 30 min early because they were running ahead of schedule.   I arrived 30 min early and waited an hour.  After an hour, I asked to reschedule. They apologized for the wait and rescheduled me for Thursday first thing at 8 AM.  They did not provide an appointment card.  I arrived Thursday, only to be told the appointment was actually the next Thursday.  I was nice and simply asked if they would  give me a discount for x-rays because I was out $28 in Uber fees for the two trips.  The office manager denied my request.   I proceeded to cancel my appointment along with the other appointment for my daughter.  The office manager chose $28 over welcoming 2 new patients and hundreds of new billable charges.