Surgeons - Charles Town, WV

"My appt was a follow up to receive test results from another provider Dr Arnold had requested during my first exam. Arrive and placed in exam room. Dr comes in, asks where my results are. I tell him I thought he would have them. He leaves the room, closes the door, I hear him talking to the staff, no one knows where they are, he asks them to call the other Dr to get them, never returns to my exam room to tell me what’s going on, goes into the room next to me to start an exam that will take what - another 15-20 minutes while I sit there for no reason? I exit my exam room, ask the staff what’s going on, why didn’t they have the results already as that was why they set up the appt when they did, etc. Nobody knows anything. Tell me I can cancel this appt with no charge. No kidding. Was I disturbed by their lack of concern for my time? Absolutely. I left the office asking to be contacted when they had the results. Mid-week the next week, have not heard anything about rescheduling, I call the office and am told I am being discharged from the practice and my neurology results will be sent to me along with a list of alternative providers. So they are incompetent and have no respect for people’s time (but they all want to charge you when your 10 minutes late). To date I still have no results."