Family Medicine practitioners - Sugar Land, TX

"I had an absolutely terrible experience at this clinic, which began as a routine check-up and blood test but quickly turned into a distressing ordeal. The nurse assisting me, Shaherin Saiyad, was unprofessional and rude. During my blood draw, I passed out, and instead of providing care and support, the nurse's behavior left me speechless. She later called me with an aggressive attitude, displaying no concern for my well-being or the trauma I experienced. When I explained that I couldn’t undergo another blood draw due to the bruising on my arm, she abruptly hung up on me. I attempted to reach out again, but she hung up on me twice mid-conversation, displaying an utter lack of respect and professionalism. I decided to visit the clinic in person to speak directly to the doctor, as I felt the doctor needed to be aware of the unprofessional conduct in her clinic. Instead of addressing my concerns, the nurse threatened to call the police on me, simply for wanting to discuss my experience with the doctor. Fortunately, Dr. Misbah Klair was understanding and acknowledged that the nurse’s actions were inappropriate, even suggesting that an apology from the nurse was warranted. However, it has been nearly two weeks, and I haven’t received any form of apology or follow-up. This experience has left me deeply disappointed, and I would caution anyone considering this clinic. No patient should be treated with such a lack of respect, empathy, and basic professionalism. This nurse’s actions reflect poorly on the clinic, and her behavior should not be tolerated in a healthcare setting."

"Dr. Thomas has provided excellent care for the more than 10 years that I have been a patient. She helped me gain control of my asthma which I had struggled with for over 15 years. She never plowed me with antibiotics the way other doctors have. The staff has always been very friendly."

"Dr. Garaghty is very compassionate and concerned with her patients."

"Dr. Kazi has been wonderful in taking care of me, my wife and our two boys. She is always available to respond to questions and concerns when we have them and checks up on both of our boys each and every visit! We are so grateful for her caring and compassionate nature! The office staff has been wonderful as well and squeezes us in when we need it the most!"