Primary Care Doctors - San Antonio, TX

"Have been seeing this Dr. for a few years, and she is a great listener and sends me to labs every 3 months prior to continuation of treatment plans which I like about her..."

"After waiting 6 months to get in to see this group as my new PCP, I was very pleased with the service I got. I have only ever seen the PA, but that is normal nowadays. Erik is great. This whole thing breaks down when it is turned over to the back office staff, those that we dont see. the short version is that after getting labs drawn and having a follow-up appointment to discuss them, with the sole purpose being to get refills on all my maintenance meds. These meds were never called in. It took me over two weeks and 6 separate phone calls to have my blood pressure medicine refilled, meanwhile I did without and was almost denied surgery because my blood pressure was spiking. a few weeks later I ran out of another lifelong drug that is to be taken every day without fail. To make a long story short, even though I made a lab appointment and a follow-up appointment and had copies of labs drawn just the prior week in prep for surgery, and the fact that I ran out was their fault to begin with, the office staff refused to call in enough of my meds to last me until the follow up appointment which was less than 2 weeks away. They gave no good excuse for it. These people are about the money, not about helping the patient. I am switching PCPs which is a shame since I really liked Erik, and I recommend you do not chose this group as your PCP if you take any meds at all."

"Dr. Reyes has the most attentative manner of any physician I've seen in a very long time. He is focused on your whole being from head to toe, including mind. He listens and explains like no other Physician. I cannot recommend him enough!"

"If you are planning to see Dr Vicky Sparks. Please at least read the following: I am a 30 yr old woman and I have gone to Dr. Vicky Sparks office 4 times. Each time I had a negative experience. I am new to the area and don’t like going to the doctor’s anyway I just have used them in the past to get the medication I needed prescribed to me for, UTI’s and Panic attacks etc in the past. I know I shouldn’t have seen her after my first experience, but I really thought that instead of writing reviews for her I should tell her face to face about my experiences. Below I outlined my experiences with her. On my 4th visit it all came to a head, So when I told her about my first 3 visits she responded “Well you don’t need to see me as your general Practitioner.” I explained to her how expensive it is to see her 300 a month for my husband and I to have health insurance, and $50 dollars a pop to see her, so to get a new doctor I’m going to have to spend at least $100 to get established. She then asked me if I felt that way today. I reminded her of how she dismissed my throat issues and was not thorough (please read below for details of that experience). She kind of just nodded and was quick to say okay okay okay. Very Dismissive telling me that it was: “MY RESPONSIBILITY TO BE MY OWN ADVOCATE”. ( I understand that but for her to professionally disagree and not provide me with what I needed, every time I have told her something that I knew and was right for me.) I said “Dr. Sparks Please sit with what I’m saying to you.” I wanted her to understand what she was putting someone through. Who knows if it sank in, I have never EVER in my 30 years have had a problem with a GP. It is a good learning experience. My experience: When I first came to her office I told her exactly what I needed, they decided that I should try something else. I did and it was a disaster, So I went back and told about the bad experience, so she thought instead of listening to me and my needs to prescribe me another thing. When that did not work, she said and I quote “I should try exercising more, maybe yoga.” (let it be known I am not overweight, I am a vegetarian and eat pretty darn healthy, I should exercise a little more, but shouldn’t we all) I started experiencing terrible allergies so bad my face would swell if I didn’t take 3 24 hr Zyrtec. I started getting an ulcer in the back of my throat that was extremely painful. So, after 10 days of this I went to her. She looked in my throat and said she saw nothing it was probably phlegm and I swallowed it. I responded telling her my husband and I both saw it and I looked at it right before I came. She again goes phlegm is normal its fine. I said, no it isn’t phlegm please look again. She did but then quickly said oh yes that’s an ulcer those are painful, what do you want an anti-biotic for it. I replied no, I want relief from my allergies that are causing it. She said to continue taking what I’m taking and use eye drops. I asked her were 3 24 hr Zyrtec a day good for my health. She goes oh no. what do you want a z-pac or v pac, I don’t know the name. Me not knowing what that is just hoping that it would be something to help said yes. She didn’t explain that it was a steroid (which I am glad I got actually grateful for because it did give me some relief I just belief a doctor should educate a patient on what’s going on). So she prescribed it to me. And was like . “okay.” Like we were all done. I said should I get tested for allergies so I can fix the problem. She goes “Oh we don’t do that here.”. I said okay, um can you give me a referral. She said I’ll text you the Dr.’s name. NO REFERRAL just a text. Wow. That’s when I felt to have the above “come to jesus” moment"

"1.Nunca nos informaron que el consultorio está en un hospital,aunque son solo consultorio y nos cobraron la consulta. 2. Dice que hablan español, toca usar traductor 3. Impuntuales espeamos 1 H 40 minutos 4. Examen médico superficial"

"Dr. Hayes has taken outstanding care of my family for years. He took care of my parents before me, and he has a good head on his shoulders with sound judgment."

"I have been a patient of Dr. Rodriguez’s for about 8 years. Pros: He’s incredibly smart. Thorough. Kind. 360 approach to medicine and your body. I trust my doctor. He’s so good, I’ve tolerated the “cons” listed below. But I’ll say: I’m getting to a breaking point. Cons. This has less to do with him, more about this office where he practices. -calling in can to make a simple appointment can take 30min -I’ve never once been able to call him or his staff. Only way is through their app or sometimes with simple txt message service the office offers. -I acknowledge doctors offices run behind. There’s been many times where I’ve been ready to walk out or change my doctor because of this. I’ve had easily 20 appointments that are scheduled at say 9am (show up 20 min early) and I’m not seen until 1030. I end up not leaving until 1230. For a simple medication refill. -The check-in / check out process changes every time I go there. There will be 10 people behind the desk and 2 people actually checking people in and out. In no other medical office I’ve ever been to is it like this. "

"Very professional and friendly staff."