General Dentists - Quakertown, PA

"I called this office on Wednesday to confirm they could take me as a new patient prior to selecting them with my DMO plan. They told me yes, after you select us, call us 24 hours later, tell us you are an existing patient, and we will get you in. I call 48 hours later, select existing patient as I was instructed by the office staff, and they tell me no, I should have come through the new patient line. I apologized the girl set me up, however they didn't see me as having selected them, so she asked that I call the insurance company to have them send them something. I hung up and called the insurance company who called this office, and the office told my insurance company they won't take me now, after they told me what to do to get in.... Then they call back and explain its because they are full and aren't accepting new patients till the next month... I can't even review the dentist themselves because I just wasted a few hours of my time getting the absolute run around from the front office. Just go somewhere else that won't waste your time."

"I have always received first class treatment at this office both professionally and personally. I highly recommend this dentist. I have been under his care for several years."

"I went to the dentist because of a broken tooth. During the tooth extraction the Novocain wore off twice. The 2nd time the dentist said he was almost done and ignored my pain. I got a bridge to replace my tooth 6 weeks later. When I received a statement from my insurance company I learned that was charged more money than I should have. I contacted Aetna and asked what I should have been charged they called the dentist’s office and I was told that I would be reimbursed. A week later I followed up with the dentist and they acted like this was the first they learned of the problem. I was told to expect a call back in 48 hours. I didn’t get a call but I did get an additional bill within 24 hours for $354.00. I’ll deal with Aetna on Monday. Beware of this dentist. Also there are televisions in every patient area and the dentist seems to spend a lot of time watching the screen "