Primary Care Doctors - Springboro, OH

"I would NOT recommend this doctor! Besides there barely being any office staff available when we showed up, they are extremely "archaic" to say the least. They do not have any website or email address where you can pay your bill electronically. Also we just received a bill from them 6 months later and it was printed on what looked like an old fashioned IBM dot matrix printer! The bill didn't even have any instructions on how to pay. It looks like they want us to go back to the office to pay in person because there wasn't even an area to enter a credit card number. Again, this bill looks like it was printed using a very outdated program. And the bedside manner of this doctor was extremely inappropriate. Her appearance was so unprofessional. She was dressed like she just came out of a classroom, wearing jeans and regular blouse. There was nothing from her attire that made me think she was the physician what so ever. I would never return back to this doctor as I have no respect for anyone who does not even care about her appearance. "

"Doctor Herbert does not pull any punches. She tells you what you need to hear and do. She will let you know if you are not doing what you need to do to take care of yourself. Her professionalism focuses on your Healthcare and your responsibility to follow her recommendations to be as healthy as you can be. She gives you the straight truth, as any good primary care physician should. "

"Is taking new patients, which they confirm, but first available appointment is Jan 2023 (is July 2022), What a joke. Office patient scheduler was rude once you could get her to answer; after trying multiple times where the phone would keep ringing with no voicemail she put me on hold. Stayed on for over an hour just to see if she would remember. Stay away from this practice at all costs; imagine how incompetent they would be with your prescriptions, referrals to specialists, medical records if they cant even handle basic customer service. "