Social Workers - Norwich, NY

"Debra Kman is unprofessional and unethical in her therapy practice. I was a long-term patient that had not seen her in a number of months but had a very traumatic event happen and called her for an appointment. The week prior to me calling she began seeing a new patient that shared the same event and mentioned me in detail and Ms. Kman did not stop the patient at that point and transfer to another provider due to me being a patient and it being a severe conflict of interest. When I called for an appointment, Ms. Kman agreed to see me, understanding the gravity and severity of the situation and my need for treatment. A few days later during a phone conversation, Ms. Kman stated that due to the conflict of interest of the other patient and since I was a patient first, she would be transferring the other patient to another provider within the office and stated that she should have done that immediately upon his mention of my name during the first visit. The following week, a few days before my appointment, Ms. Kman informed me over the phone that she was "dumping" me for the other patient and would be happy to transfer me instead to another provider within the office in order to keep seeing the new patient instead, despite the already established severe conflict of interest due to the detailed knowledge of my own treatment and issues that Ms. Kman had and the fact that the other patient was seeking treatment involving a situation that included myself. This was completely unethical and left me without treatment due to the breach in trust that I experienced within her office. "