Intensivists - Brooklyn, NY

"First, let me say that doctor Hossam is probably a nice doctor. However, the office and staff are mostly very chaotic, especially the receptionists. They have the worst customer service ever. I was asking the guy in the front a question after I signed up my name, and he didn’t even answer me, kept staring at the computer screen, ignoring me completely. After repeating the question another, he finally looked at me shaking his head with a grumpy face. It was a yes or no question: “is doctor Amin here today?” Another thing is they tell you that You don’t need an appointment and it’s a walk in, but you will end up waiting at least 2 hours until you see a doctor. After waiting, I unfortunately saw another doctor, not doctor Amin, who didn’t introduce himself. He prescribed me a blood pressure medication based on a single measurement. I tried to explain to him that my measurements at home are normal and I might have a white coat syndrome, but didn’t even consider that and kept saying arrogantly, “you will have to take the medication.” I will never go back to this office again. "