Mental Health Professionals - Batavia, NY

"I am a divorced parent of one of Ms. Frongetta’s minor clients. Without getting into details, I was asked by Ms. Frongetta to give up custody of my child, the only explanation for why being that my child was having problems transitioning between homes ( I share custody with the other parent) and that this would help break the anxiety loop and ‘shake the anxiety’ out of my child. My child had been in therapy with Ms. Frongetta for nearly 18 months when this happened and during that time I had received no information about my child’s progress. Nearly six months later, I have had to invoke the legal provisions of state law and federal regulations to get any information about my child from Ms. Frongetta. Meanwhile, my ex-spouse is regularly sitting in on sessions with my child. My relationship with my child has deteriorated significantly since she left my custody and the information that Ms. Frongetta has provided me with so little information that I actually entertain the the idea that my daughter’s counselor and my ex-spouse are consciously keeping my child away from me. When asked about parental alienation and reunification therapy, Ms. Frongetta was unfamiliar with these concepts. When asked about having a meeting to talk about the history of family dynamics, Ms. Frongetta stated that therapy was about my child only, not the family. She had no desire to do family therapy. My ex-spouse and I are currently in mediation to discuss the need for family therapy and to develop a plan for the return to joint custody. When requesting information from Ms. Frongetta in writing, I was met with a reluctance to do so and an insinuation that I would somehow use written information provided by her to the detriment of my child. Throughout my entire relationship with Ms. Frongetta, I have found her to be secretive, bias towards my ex-spouse, close minded and potentially dishonest. She has recommended medication for my child, which is beyond her scope of practice. I do not know what sessions are like with my Ex-spouse and daughter. But the fact that after 18+ months of therapy, my late teenage daughter can not see her therapist without my ex-spouse present is cause for concern. When I inquired about this I was given no answer. Nor was I given an answer, when I inquired about what conditions would have to be met befor Ms. Frongetta would recommend a return to joint custody. Based on my experience, I cannot recommend Ms. Frongetta."