Dentists - Ridgefield Park, NJ

"Arrived to this office 10 minutes before my appt. I was told doctor was not In yet. I filled out some forms and the staff took copies of my id and insurance card.Still no dentist. 20 minutes into my appt. time. still no dentist. I was asked to write down my credit card number on a form. When I asked why? The staff said in case we need to charge you for some work not covered by your insurance. I refused to write my credit card information on some piece of paper. Ridiculous! Then I was told that I had to give $250. up front in case there is something not covered by my insurance. I have never heard of such a thing. I asked what if I refuse to give the $250? She said then I would not be able to be seen. So I grabbed my paperwork and walked out of the office. BTW 30 minutes into my appt. time still no dentist Ridiculous. I have never been more upset at the time that I wasted trying to see a dentist. I have never been told by any dentist or doctor that I need to pay any thing upfront. Not sure who makes up these rules but that is ridiculous. If my two children & I where to be seen by this dentist, which was the plan, it would cost me $750. up front fee. What a joke. Not sure if theses rules are even legal. "

"Dr. Lee was very welcoming and professional. She listened to my concerns and even called the insurance herself to clarify coverage. She discussed my oral care in detail and made some suggestions I've never heard from other dentists. "

"Called in as a potential new member on July 2nd, 2020 at 3:30 PM. I wanted to schedule a second opinion on possibly needing a crown, root canal, and another procedure. I asked if the front desk staff member can verify if my insurance is accepted as I am a little confused with which card I should present. She instructed that I call the insurance company myself. If a front desk person does that I immediately cancel the appointment because that means they're lazy. I know many people who work for doctors' offices and it's their job to check insurance, not mine. The insurance companies give patients the run around. This isn't my first rodeo. As a result of this I will not be going to this doctor. "