General Dentists - Northborough, MA

"I definitely recommend staying away from Dr. Stein. I went to him due to a molar breaking. I felt pain at first and it was gone when I went to see him. He was convinced I had a bad nerve and nothing he did made my teeth hurt. Not until he added cold to an opening on the molar next to the broken molar. Of course anyone would feel pain when you add extreme cold to the opening! I stupidly agreed to have a root canal done on that tooth and I have had problems ever since he did the work. I have had a lot of root canals done on my teeth (unfortunately) and only his goes beyond the gum line in the x-ray. He also dropped one of the temporary crowns (yes, I ended up with that for both teeth!) on the floor before he inserted it into my mouth. I commented when he did it as well. Ever since, I have had problems with my jaw on that side, along with the area where he performed the root canal and inserted the crowns. I wish I would have gone to the dentist before the lockdowns now. Instead I went by the good review he got without noting it was in 2010! BIG MISTAKE that I am paying for every day now."

"I never had this kind of experience with any other provider. The staff is very poor in response and no knowledge about basics. Billing department is horrible and very rude. The treatment plan information changes over night and not matches to what initially proposed. If you ask any questions they respond that your insurance is no longer comes in-network. I surprised how does my insurance goes out of network in one day. This will not be true when I contact my insurance. So, be careful if you are taking any procedures with this facility. "