Gastroenterologist - Hollywood, FL

"I first saw Dr Gonzalez-Martinez while in Memorial Pembroke Hospital. He was unable to perform the needed surgery at that time due to an infected blockage, but I followed up, as per his instructions and saw him in his office. A scheduled gastro ballooning was scheduled in November, however his staff did not follow through with obtaining the correct documentation from my insurance company. Although I made several calls to his office, no one ever returned my call and I called the hospital to verify my surgery was being performed the following day. To my shock, the hospital did not have me scheduled. I contacted the office the same day and the following day and no one returned my call. When I finally reached them a few days later they had no idea what was going on. I was scheduled again on Dec 8 (today) but had heard from the hospital saying my surgery was not scheduled as Pembroke Memorial is not a part of the Memorial Hospital group. I immediately contacted the doctors office again, left messages and made several calls without a response. As of this moment I have not had one response from his office. Dr. Garcia Martinez, I absolutely trusted and like you, but I will NEVER RETURN TO THAT OFFICE AGAIN. His staff is clueless and not interested in his patients. "