General Dentists - Boynton Beach, FL

"I WAS REFUSED SERVICE EVEN THOUGH I HAD A CONFIRMED APPOINTMENT AND PAID FOR THE VISIT. So I arrived early and checked in, was charged a copay for the visit given I have $0 COPAY and finished paper work before my appointment time BUT WAS DENIED TO BE SEEN because I decided to double check and verify my coverage by calling my insurance NOT BECAUSE I PAID BUT THE FACT THE DENTAL PRACTICE DOES NOT HONER THE NEGOTIATED CONTRACT THEY HAVE WITH MY INSURANCE. The insurance rep confirmed the $0 copay and asked for the dental practice Fax number to instantly send them my coverage proving no copay and other 100% covered benefits I was being told I don’t have by the receptionist/office manager. I even had a copy of my coverage printed on me due to bad feedback I already had since when they called me to confirm my appointment they had me to see another dentist although I had asked for Dr. Broggi. When I asked the receptionist for the fax number she escalated the situation right away saying they don’t have time for that with attitude. She was simply being lazy not wanting to do her job and so denied me the service just because I exposed her lie.. After I got upset with the situation and complained, Dr. Broggi himself joined the office manager and raised his voice on me and told me to get out of the office and even used PROFANITY AND WAS ABOUT TO CONFRONT ME AND PUT HIS HANDS ON ME THAT HIS ASSITANT STOPED HIM. He is clearly TERRIBLE as a professional who prefers to be dishonest in order to earn a little more money. Based on his behavior he is really rude and too arrogant as a person. Stay away from these con artists if you really care about your time, hard earned money and a good day that will be ruined just because you know your rights and expect the business to honor it."

"Dr Akel is one of the best & gentlest dentists out there... trust me... I have a great fear of dentists & I have been to a few... some who have made me go into isolation concerning my mouth. I miss his delicate touch, due to my workdays not coinciding with his open days... I pray that I am able have the same off days he has available for 2025... maybe even using vacation days Thank you, Dr Akel, for displaying your art, craft, passion and TLC in our smiles... You are indeed appreciated. "

"Dr. Smith and Stephanie made me feel like I was their only patient. The doctor was thorough with his examination and showed me tools I didn’t know existed. I appreciate the professionalism and care. They didn’t answer the phone once while I was with them. It was personalized service and I am just amazed. He complimented the work that my previous dentist performed. This made me feel great, she became a good friend of mine before I left Detroit. Now that I am here in Florida I have found my “home” dentist!"

"This is the 4th time this office has had to reschedule or cancel an appointment with me for basic cleaning or exam. "